Information Sharing on the 3-2-1 Service

Viamo’s 3-2-1 Service is a free, national information hotline that shares critical information through audio messages recorded in local languages. 3-2-1 is currently available in 18 countries

The 3-2-1 Service can host COVID-19 content through Interactive Voice Response (IVR) and quickly communicate actionable information about prevention and treatment at scale. 3-2-1 callers can proactively access static and dynamic information about COVID-19 for free on any mobile phone and listen to messages in their local language, allowing for those with low literacy to access this information.
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